Kmart Group - Diversity and inclusion


Kmart Group recognises a diverse and inclusive place to work and shop will enable its businesses to build strong connections with team members and customers, while promoting innovation and better business decisions.  

Gender balance 

At Kmart, gender balance in leadership falls within the 40:40:20 range (40 per cent women, 40 per cent men and 20 per cent either gender or gender diverse). Women represent 44 per cent of all leadership roles, an increase of four per cent from last year. At the end of the 2021 financial year, women represented 46 per cent of store leadership roles and 48 per cent of corporate leadership roles. 

Target falls within the 40:40:20 range with 54 per cent women in leadership, an increase of three per cent from last year. By year end, women represented 54 per cent of store leadership roles and 54 per cent of corporate leadership roles. 

In the 2021 financial year, Catch experienced an increase from 16 per cent to 26 per cent of women in leadership roles.  

The improvement in regard to gender balance across leadership roles at Kmart Group is in part due to the focus on initiatives to support talent attraction and retention. This year, Kmart Group implemented a flexible work policy, framework and campaign, which included the facilitation of forums to upskill business leaders to manage hybrid teams and apply flexible work practices. Kmart Group also launched their Inclusion Policy across Kmart and Target.  

Indigenous employment 

In the 2021 financial year, Kmart Group continued its participation within the Employment Parity Initiative and appointed an Indigenous Reporting Officer, who now forms part of the Indigenous Employment Team. 

By the end of the 2021 financial year, there were 1,215 Indigenous people engaged in active employment at Kmart, representing 3.5 per cent of Kmart’s Australian workforce, an increase from 530 team members at the end of last year.  

At Target, there were 297 Indigenous people engaged in active employment, representing 2.45 per cent of its workforce, an increase from 178 team members in the previous year. 

The increase of Aboriginal and Torres Strait Islander team members across Kmart and Target is in part due to a targeted focus on talent attraction and retention of Aboriginal and Torres Strait Islander people. 

During the 2021 financial year, Kmart Group proactively supported the redeployment of Target’s Indigenous team members who were impacted by the consolidation of the Target store network. Kmart Group exceeded Indigenous Australian parity when recruiting for K hub stores, with 18 per cent of new hires identifying as Indigenous. 

This year, Kmart and Target continued the Deadly Store Network Program and focused on building partnerships with community organisations to improve employment and education outcomes for young Indigenous people. Kmart Group developed a pathways program, which has provided 11 Indigenous people from disadvantaged backgrounds permanent part-time employment across Kmart, Target and Officeworks. 

Kmart Group has also partnered with John Briggs Consultancy to deploy a series of online leadership modules and a module for all team members titled Cultural Awareness Foundations. In states where COVID-19 restrictions permitted, cultural immersion experiences were held within the local community.   

Next year, Kmart Group will focus on increasing leadership and professional opportunities for Indigenous people at Kmart and Target and increasing cultural awareness within Catch. 

Disability and accessibility 

As at year end, there were 197 team members employed at Kmart through disability employment service partnerships.  

This year, Kmart permanently launched Quiet Space in 27 stores offering customers a low-sensory environment to shop. Kmart also launched a range of fashion dolls, which reflect people living with disabilities. For more on the disability dolls, see here.

Kmart is currently reviewing workplace adjustments within the organisation and will provide recommendations for implementation this calendar year.